How long does it take to receive my order?
Please allow up to4 weeks for processing and productionbefore your order ships.
Once shipped, delivery typically takes3–7 business days.
Can I send my own jacket or blazer for customization?
Yes! You’re welcome to provide your own item for customization. This allows us to design a piece that’s truly personal to you.
Please shipyour item to:
321 Walnut St, Suite 102Gadsden, AL 35901
Are your items made to order?
Yes. Many Faith & LUX items are made to order or produced in limited runs to maintain quality, exclusivity, and craftsmanship.
Are your items made to order?
At this time, we do not offer rush or expedited production for customization orders. All custom pieces follow the same production timeline to ensure quality.
However, select one-and-done (ready-made) items may be available for faster processing and shipping.
How do I know what size to order?
Please refer to the size guide listed on each product page.
For sizing questions, emailsupport@faithandlux.combefore purchasing.
What is your return policy?
Please refer to the size guide listed on each product page.
For sizing questions, emailsupport@faithandlux.combefore purchasing.
Do you offer rush orders?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How long does it take to receive my order?
Eligible items may be returned within 14 days of delivery, provided they are unworn, unwashed, and in original condition with tags attached.
Are custom items returnable?
No. All custom or made-to-order items are final sale.
Do you ship internationally?
International shipping may be available at checkout. Customs duties and taxes (if applicable) are the responsibility of the customer.
How will I know when my order ships?
You will receive a shipping confirmation email with tracking information once your order has shipped.
Do you offer wholesale or bulk orders?
Yes. Please email support@faithandlux.comwith your inquiry details.
WEAR WHAT YOU BELIEVE
Custom Made
DESIGN WITH INTENTION
We make things that work better and last longer.
